Terms of Service

1. The service

Upzuro ("we", "us") operates a social media marketing platform where registered users can fund an account balance and order social engagement services for supported platforms. During the pre-launch period, account registration, deposits and the ordering system are available while the public service catalog is being finalized.

2. Accounts

You must provide accurate registration information and keep your login credentials confidential. You are responsible for all activity under your account. One account per person; duplicate accounts created to abuse promotions may be closed.

We will never ask for the password of any social media account. Orders operate exclusively on public usernames and links. Anyone requesting your social media password while claiming to represent us is fraudulent.

3. Deposits and balance

Deposits fund a prepaid balance. Minimum deposit is $5, maximum $10,000 per transaction. Balances never expire and are non-transferable between accounts.

Unspent balance is refundable on request within 30 days of the deposit, less any non-recoverable payment-processor fees. Balance granted as bonus or promotional credit is not refundable.

4. Orders

Charges are deducted from your balance when an order is placed. Orders marked Partial are automatically re-credited for the undelivered remainder; orders marked Canceled are re-credited in full.

Delivered engagement is subject to the platforms' own enforcement systems. Services labeled with a refill window will have dropped units re-delivered free within that window on request. Services labeled no-refill carry the drop risk in exchange for a lower price. Completed orders outside these cases are non-refundable.

5. Acceptable use

You may only place orders for accounts and content you own or are authorized to promote. Orders targeting third parties without authorization, unlawful content, or content involving minors are prohibited and will be canceled without refund.

You acknowledge that purchased engagement may violate the terms of service of the target platform and that platforms may remove such engagement or restrict accounts. We describe these risks openly in our published research and do not guarantee immunity from platform enforcement.

6. Disclaimers

Services are provided "as is". We do not guarantee specific business outcomes, virality, revenue or permanence of delivered engagement. Our liability is limited to the amount you paid for the affected order.

7. Changes

We may update these terms as the platform evolves. Material changes will be announced on this page with an updated revision date. Continued use after changes constitutes acceptance.

8. Contact

Questions about these terms: [email protected].